Intro to Team Leadership - Strategic Thinking - Managing Change
 

Introduction to Team Leadership 

This two-day course is designed to equip middle management staff with the skills they need to lead teams and supervise staff effectively. It is a highly participative and practical workshop, and includes a number of individual and group exercises.

Content of each program is tailored to the needs of the client, but might include:

  • Characteristics of effective teams
  • Participative goal setting
  • Reviewing and improving client services
  • Linking team and individual planning
  • Giving and receiving feedback
  • Managing underperformance
  • Working with personality difference
  • Managing conflict
  • Developing the team   


Strategic Thinking 

This half day workshop is designed to introduce middle and senior level managers to the key elements of strategic thinking. It includes a number of practical tools and techniques that they will be able to use in the workplace. The program includes a scenario planning exercise tailored to the particular context of the client.

Content of each program is tailored to the needs of the client, but might include:

  • Introductory case study
  • Key elements of strategic thinking
  • Scenario planning
  • Critical problem analysis
  • Team level strategic review


Managing Change

This half day workshop is designed to introduce middle and senior level managers to the key skills and principles of managing change. A number of real life examples of the various elements are provided, and participants will examine a recent change process from their own organisation in the context of the various stages of change.

Content of each program is tailored to the needs of the client, but might include:

  • Introductory case study
  • Key principles of managing change
  • Elements of the three stages of preparation, implementation and follow through
  • Application of the model to one's own organisation

Client Service

Group Facilitation

Performance Management

Train the Trainer


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