Nick Thomson - Jenny Thomson - Barry Cameron - Jennifer Coggan

Maxwell Consulting is a Canberra-based company that has been providing a wide range of management training and consultancy services to public and private sector clients all over Australia since 1990. Every program we deliver is tailored to the particular needs of each client, and we have achieved a reputation for providing cost effective training and consultancy services of excellent quality.

Nick Thomson

Nick Thomson

Nick is a Director of Maxwell Consulting (ACT) Pty Ltd. He has been providing management training and consultancy services to a wide variety of public and private sector organisations throughout Australia since 1990.

He has a relaxed, confident approach to program facilitation, and is widely recognised as a trainer/consultant that can work very effectively with diverse groups in a wide variety of workplace situations.

Nick has particular expertise in public sector reform and management development, and he has developed and delivered training programs for staff at all levels of a wide variety of public sector organisations. He also assists public sector agencies in a variety of change management and organisational development processes. Recent clients have included the Australian Public Service Commission, Department of Industry, Science and Tourism, Invest Australia, Defence Signals Directorate, the Department of the House of Representatives, AusAID and the Australian Fderal Police.

From 1997 until 1999 he managed InfoRom, an Internet-based service that provided reviews of educational, home reference and entertainment CD-ROM software, and in the first few years of his consultancy business he provided information technology training and consultancy to a range of private and public sector clients. He also has experience in the fields of staff development and teaching, and for two years he was Assistant Manager of the E.M.I. Cassette Production Plant in Johannesburg, South Africa.

He is a Member of the Australian Institute of Aboriginal & Torres Strait Islander Studies, and he holds Certified Management Consultant status with the Institute of Management Consultants (IMCA.

He is an accredited presenter of the following instruments:

  • Myers Briggs Type Indicator
  • Team Management Index
  • Executive Leadership Profile
  • Leadership Behaviours Profile
  • Team Member 360 Profile
  • Star Performing Teams Profile

Nick is currently undertaking (part-time) a Doctorate of Business Administration at the University of Canberra, his area of research being Scenario Planning in the Australian Public Service . He expects to complete it in 2004.

Maxwell Consulting is part of a panel of preferred providers for the Australian Public Service Commission.


Jenny Thomson

Jenny is a Director of Maxwell Consulting (ACT) Pty Ltd.
Current and recent consultancy
services have included:

•  Development of a new model for After Hours Primary Care for the Commonwealth and ACT Departments of Health

•  Provision of strategic management consultancy to the Academic Unit of General Practice and Community Care, ANU Medical Schoo

•  Development of frameworks for GP Training in Aboriginal and Torres Strait Islander Health, and Vertical Integration in General Practice Training for General Practice Education and Training Pty Ltd

From August 1999 Until May 2001 she consulted as the Executive Director of the ACT Division of General Practice, a role that included team leadership and strategic oversight responsibilities, as well as the development of models of integrated health care

In June 2000 she was appointed by the Federal Minister for Health and Aged Care to the National Health and Medical Research Council.

She is also a member of the Module Review Panel of GP Business Advantage, an initiative of the Australian Divisions of General Practice. This role involves the provision of advice on the education of General Practitioners in Practice Management.

She has considerable experience both in general practice and in medical leadership. As a State Director of the ACT & Southern NSW Branch of the Royal Australian College of General Practitioners for almost 8 years, she managed a postgraduate education program for approximately 100 GPs in the ACT and Southern NSW. She has also been employed as a Senior Medical Adviser at the Health Insurance Commission, as well as in Community Health and in a wide variety of General Practice situations.

From 1997 until 1998 she was a member of the ACT Health and Community Care Services Board, which is responsible for provision of hospital and community health services in the ACT.

As her referees will testify, she is widely recognised as someone who possesses a unique combination of people management skills and strategic thinking ability. She is recognised as a change agent within her profession, and has successfully oversighted or been involved in the implementation of a significant number of new policy directions and program initiatives. In addition, since medical education was a large part of her role at RACGP, she has considerable experience in the preparation and presentation of training workshops and the facilitation of group discussions

She obtained her Bachelor of Medicine/Surgery at Sydney University in 1972, and her Fellowship of the Royal Australian College of General Practitioners in 1978. In 1998 she completed a Master of Business Administration (with Distinction) at the University of Hull, England. For the latter she received special awards for Best Overall Student (Australia), and Best Dissertation (Australia).

Jenny is a Fellow of the Royal Australian College of General Practitioners, a member of the Australian Medical Association, the Australian Association of Academic General Practitioners, the ACT Division of General Practice, the ACT Women's Medical Society, and the Australian & New Zealand Medical Education Association.

Jennifer Coggan

Jennifer is an Associate of Maxwell Consulting (ACT) Pty Ltd. Since commencing her own business as a Management and HR Consultant in October 1999 Jennifer has developed training materials and workshops in the following areas:

  • performance planning and review (4 government departments)
  • the legislative framework for decision-making
  • human resource management
  • workplace diversity and discrimination, business writing, team building, workplace relations, and OH&S
  • customer focus

She has also facilitated conferences, meetings and workshops in the following areas:

  • performance appraisal sessions between managers and individual staff (including upward appraisal of senior managers
  • strategic planning
  • modules in the GP Business Advantage Program as part of a national program for General Practitioners
  • modules in a Graduate Certificate in Management and MBA course
  • change management

Before starting her own business, Jennifer worked in the Australian Public Service for thirteen years - as a senior manager in four departments. In each position she was responsible for developing and implementing business plans and managing staff performance.

As Manager - Human Resource Strategies and Services, at the Australian Geological Survey Organisation (AGSO) for four years (1995-99) she

  • led the development and implementation of the AGSO Certified Agreement 1998-2000
  • introduced a performance management scheme (including training in writing performance agreements and providing feedback on performance)
  • developed Work Level Standards relevant to all occupational streams at each level in the new classification structure
  • introduced an advancement scheme linking remuneration to performance
  • introduced management development training
  • developed an integrated framework for human resource management linking selection of staff, performance management, training and development and individual advancement to five key areas of performance that the organisation considered fundamental to the achievement of its objectives.

Jennifer's initial training and career was as a teacher (primary, secondary and tertiary). She was also a member of an AIDAB project team working on teacher professional development in the Pacific over a 5-year period. She has a Diploma of Education and a Graduate Diploma in Educational Studies (Awarded College Medal). She obtained Master Teacher status following a peer review process (only 2% of ACT teachers held this status). Jennifer is also an accredited workplace trainer and assessor.

Barry Cameron

Dr Barry Cameron is an Associate of Maxwell Consulting (ACT) Pty Ltd, and Director of HudCam Pty Ltd. He is an experienced consultant in the public sector, individually or as part of a team, and has considerable successful experience in senior management as well as community,

professional and business group liaison and consultation, research and development, planning and strategy, and leadership in educational program development and support.

His strengths are in analysis and planning, evaluation and reorganization, project leadership and management education, underpinned by extensive experience in designing and applying database systems for administration.

Current and recent activities include: project managing Strategic Evaluation of the relationship between VET, school and higher education qualifications for Australian National Training Authority's National Training Quality Council; project managing Research into International Recognition of Australian Secondary Certificates for Australian Education International; a review of respite care needs for ACT Health (with Enduring Solutions Pty Ltd); assisting Invest Australia and DCITA with customer service feedback (with Maxwell Consulting); designing an evaluation of the conduct of the Papua New Guinea 2002 elections for the Australian and PNG Electoral Commissions (AEC & PNGEC); managing the Department of Education, Science and Training (DEST) project Research and Develop Online Database of Policies for Effective Use of Information and Communication Technologies in Education and Training; and developing systems for the National Rural Health Alliance to handle the administration of the John Flynn and RAMUS medical student scholarship schemes for Department of Health and Ageing (DHA).

Other recent activities include: reviewing the Information Services and Administration Divisions of Southern Cross University; strengthening strategic marketing for the University of Canberra by modeling consolidated DETYA, Universities Admissions Centre (UAC), and Australian Bureau of Statistics (ABS) data on community demographics and applicant preferences; project managing Develop a Model for Re-accreditation of General Practices for Australian General Practice Accreditation Ltd (AGPAL); project managing the Education and Training for Consumer Participation in Health Care project for the Consumer Focus Collaboration and DHA; reviewing models of consumer participation in accreditation of health care facilities for DHA; leading the Participation in Information Technology and Telecommunications in Education and Training project for DEST.

Senior executive positions Barry has held include Executive Director of Academic Services and Development, University of Canberra (1997-98), Director, Tertiary Entrance Procedures Authority, Queensland (1992-1996), Senior Lecturer in Academic Administration, Queensland University of Technology (1990-92), Registrar, Darling Downs Institute of Advanced Education (1978-89), and Secretary of the Queensland Board of Advanced Education (1973-78).

Barry's PhD (in management) is from University of Melbourne (1992), and his MBA (1975), BA, BEd and DipPsych are from University of Queensland. He has an extensive record of publications and professional association presentations, with marketing strategy, performance indicators, quality assurance and customer focus in a competitive business environment as continuing professional interests.

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